Data Protection Policy

Naghabi's Privacy Policy — Your Data, Our Responsibility

The security of your personal data is our top priority at Naghabi. On this page, we clearly explain what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 1, 2026
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GDPR
Adherence to International Standards
Our Commitment

Naghabi's 6 Core Principles for Protecting Your Data

We believe transparency is the best form of security — which is why every step of our data management process is open to you.

Strong Encryption

All your personal and financial data is protected with 256-bit SSL encryption. Security is enforced at every layer of data transmission to prevent any unauthorized access to your information.

KYC Verification & Identity Protection

Naghabi's KYC (Know Your Customer) process doesn't just verify your identity — it also protects you from identity theft and fraud. Your documents are stored in encrypted form on secure servers.

No Third-Party Data Sharing

Your personal data is never sold or shared with advertisers or third parties. Naghabi only shares necessary information with trusted partners, and strictly for the purpose of delivering our services.

Secure Data Storage

Your data is stored in internationally certified data centers. Regular backups, firewall protection, and access controls ensure your information remains secure at all times.

Your Data, Your Control

At Naghabi, you can view, correct, or request deletion of your personal data at any time. You have full control over your information.

Adherence to International Standards

Naghabi follows GDPR and international data protection standards. Our privacy policy is regularly updated to maintain the highest standards and protect your rights.

This privacy policy applies to all services on the Naghabi platform. By using the site, you are considered to have accepted the terms of this policy.
01

Introduction & Scope

Naghabi (naghabi.app) is an internationally licensed online betting and gaming platform. We place the highest importance on the privacy and security of every member's personal data. This Privacy Policy is written in Bengali so that our Bangladeshi members can understand it with ease.

This policy outlines what data Naghabi collects, how it is used, who it is shared with, and the steps we take to keep your information secure. It applies from the moment you browse our website, create an account, or use our betting services.

Key Point: Your data belongs to you. Naghabi only collects information that is necessary to provide a better service — nothing more. No data is used or shared without your consent.
02

What Types of Data We Collect

Naghabi may collect the following types of information:

Data Type Example When data is collected
Identity Data Name, date of birth, national ID number During registration and KYC verification
Contact Information Email, mobile number During account registration
Financial information Mobile Pay/Nagad number, transaction history During deposits and withdrawals
Technical Data IP address, device type, browser information While browsing the site and during login
Usage Data Betting history, preferred games, session duration While using the platform
Cookie Data Session cookies, preference cookies During website visits
We never collect your password, full bank account number, or any sensitive information that is not strictly necessary.
03

Why We Collect This Data

Naghabi uses your information for the following specific purposes:

  • Account Management: For creating, verifying, and keeping your account secure.
  • Service Delivery: To support betting operations, payment processing, and customer service.
  • Legal compliance: To meet KYC, AML (Anti-Money Laundering), and licensing authority requirements.
  • Security assurance: To prevent fraud, protect accounts, and detect suspicious activity.
  • Service improvement: To analyze user experience and continuously improve the platform.
  • Contact: To notify you of important updates and promotional offers (with your consent).
  • Responsible Gaming: To monitor members' gaming behavior and provide appropriate support.
04

How data is collected

Naghabi collects information in the following ways:

  • Directly provided information: Information you provide directly through the registration form, KYC document uploads, support chat, or email.
  • Automatically collected: Technical information is collected automatically through cookies, web beacons, and log files.
  • From third parties: Limited data may be received from payment providers or identity verification agencies solely for verification purposes.
Please Note: Naghabi never accesses your device's microphone, camera, or location without your permission.
05

Data Sharing & Disclosure Policy

Naghabi never sells your personal data. However, it may be shared in the following limited circumstances:

  • Payment Providers: Limited financial data required to process Mobile Pay, Nagad, Rocket, or USDT transactions.
  • KYC Partner: With licensed verification agencies for identity verification purposes.
  • Legal Authorities: In response to a valid court order, licensing authority, or lawful request from a law enforcement agency.
  • Technology Infrastructure: With hosting and server service providers — all of whom are bound by strict confidentiality agreements.
All third-party partners are contractually bound to comply with Naghabi's privacy standards. There is no compromise when it comes to protecting your data.
06

Cookie Policy

Naghabi uses cookies to deliver the best possible experience on our website. Cookies are small text files stored in your browser.

  • Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
  • Functional Cookies: To remember your preferred language, theme, and settings.
  • Analytics Cookies: To analyze site usage and drive improvements. These cookies collect anonymous data only.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

07

Data Retention Period

Naghabi retains your data only for as long as necessary. Our general policy is:

  • All data is retained for as long as your account remains active.
  • After account closure, retained for a maximum period as required by legal obligations 5 years Transaction-related data may be retained up to this period.
  • KYC documents are retained for the period required under licensing regulations.
  • Cookie data typically expires within 30 days to 1 year.
  • Any data collected for marketing communications is deleted immediately upon unsubscription.
Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.
08

Your Data Rights

As a Naghabi member, you have the following rights over your personal data. Any request can be submitted through our support team.

Right to Access

You can request to know what information Naghabi holds about you at any time.

Right to Rectification

You can request corrections if any of your saved information is inaccurate.

Right to Erasure

You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.

Right to Object to Processing

You can object to your data being used for specific purposes.

Right to Data Portability

You can request a copy of your data in a readable, portable format.

Right to Withdraw Consent

You may withdraw consent for marketing communications or optional processing at any time.

How to Submit a Request: To exercise any of the rights above support@naghabi.app. We will respond to your request within 30 business days.
09

Technical Security Measures

Naghabi has implemented industry-leading technical measures to protect your data:

  • TLS/SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
  • Firewall Protection: An advanced firewall system prevents unauthorized access.
  • Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
  • Regular Security Audits: Regular security audits are conducted by independent third-party experts.
  • Access Controls: Only authorized personnel are granted limited access to the data they need.
  • 24/7 Monitoring: An automated 24/7 system instantly detects any unusual activity.
No system is 100% impenetrable. That's why you should keep your password strong, never share it with anyone, and report any suspicious activity to us immediately.
10

Protection of Minors' Data

Naghabi strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store personal information from minors.

Age verification is mandatory during registration. If a minor is found to have created an account using false information, that account will be closed immediately and all associated data will be deleted.

For Parents: If your child has accidentally registered on Naghabi, please support@naghabi.app. We will take immediate action.
11

Privacy Policy Update Process

Naghabi may update this Privacy Policy when necessary. In the event of any changes:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, a notification will be sent to your registered email address.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

We therefore recommend visiting this page regularly. If you object to any changes in the policy, you may request to close your account.

12

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team:

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Email
support@naghabi.app
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Response Time
Within 30 business days
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Support Language
Bangla & English
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Your data is secure — join Naghabi today with complete peace of mind!

Your privacy is always protected at Naghabi. Register today and claim your 100% welcome bonus — on a safe and trusted platform.

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